Plays Palace: Dedication to Responsible Social Gaming

At Plays Palace, we are committed to promoting responsible gaming as part of our dedication to customer care and social responsibility.

We believe it is our responsibility to ensure you have a pleasant experience on our platform while also being aware of the potential risks associated with PC gaming if not managed properly.

To assist you in upholding a secure and pleasant gaming experience, we endorse responsible gaming and provide resources for players looking to effectively oversee their gaming habits.

1. Maintain Control

Gaming should be an enjoyable activity. Follow these suggestions to assist you in controlling your gaming experience:

• Gaming is a form of entertainment and should be enjoyed in moderation. It should not be used as an escape from reality or as a way to earn income through prizes.
• Be cautious of your time. While we are excited to have you here, gaming should not take over your day. Approach it like any other leisure activity, like watching a movie or going bowling.
• Utilize our game management tools. If you require a break, you can pause your gaming session at any time by following the instructions in Section 2.
• If you believe you are engaging in too much play, please review the self-assessment questions in Section 3 to assess your habits.

2. Taking Authority

We promote responsible gaming by providing various features aimed at assisting you in maintaining control.

Self-Exclusion and Closing Your Account

If you need to take a break or believe your gaming habits are concerning, you have the option to self-exclude from Plays Palace through the features provided in the "Profile" section on our website. You can select any of the following choices:

• Permanent Self-Exclusion:By choosing "Permanent Block," you will be permanently restricted from accessing our platform. This action cannot be undone.
• Temporary Suspension:Select a particular time period for a break, following which access to the platform will be automatically reinstated.

These choices will be implemented right away. If you can still log in to the platform, please inform us immediately via email.

During self-exclusion, your access to our platform will be restricted. If you need your account history or any other information, kindly reach out to customer support via email. Also, there won't be any marketing communications sent to you during this period.

We suggest looking into comparable exclusion strategies from other gaming platforms and customizing your social media settings to steer clear of related content.

Plays Palace reserves the right to apply permanent or temporary bans at our discretion if there is evidence indicating potential gaming-related concerns.

Account Termination

If you desire to deactivate your account, kindly send a written request to our customer service team atplayspalace.com. Plays Palace reserves the right to deactivate accounts as deemed necessary, while ensuring that all existing contractual commitments are upheld.

Exclusion for Non-Registered Players

If you don't have an account but want to opt out of our platform, emailplayspalace.comwith your complete name, address, email, and age. This exclusion will come into effect right away and can only be reversed seven days after sending a written request.

Activity Logs

You can check your gaming and transaction history through the "Game History" and "Transaction History" sections on the platform. For additional details, please reach out to customer support.

3. Self-Evaluation

If you or someone you are familiar with is facing challenges with gaming habits, please contemplate the subsequent self-assessment inquiries:

• Do you often ponder gaming or strategize for your next session?
• Have you concealed or misrepresented your gaming habits?
• Do disruptions during gaming sessions upset you?
• Have you sacrificed sleep or neglected duties in order to play?
• Do you experience guilt or shame about your gaming habits?
• Has playing games caused conflicts in your relationships?
• Have you overlooked hobbies or social activities for gaming?

If you reply "yes" to multiple inquiries, you might be facing difficulties with gaming. Get in touch with the support groups mentioned in Section 4 for advice and help.

4. Support Groups

If gaming has had a negative effect on you, consider contacting Computer Gaming Addicts Anonymous (CGAA) at[email protected]. Note that CGAA is a separate organization and not associated with Plays Palace.

Player Protection Policy

1. Safeguarding Minors

To guarantee online security for children, we recommend using parental controls and filtering software to block minors from viewing unsuitable content.

2. Guidelines for Parents

• Keep your login credentials safe.
• Supervise device usage by underage individuals.
• Use filtering software to restrict access to inappropriate content.

3. Player Suggestions

• Make a knowledgeable choice to participate.
• Set a budget before playing.
• Avoid gambling under the influence or as a coping mechanism for stress or addiction.